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.elementor-element.elementor-element-2fd4e3a{--display:grid;--e-con-grid-template-columns:repeat(2, 1fr);--e-con-grid-template-rows:repeat(1, 1fr);--grid-auto-flow:row;}.elementor-5944 .elementor-element.elementor-element-a2c8bf3{--display:flex;}.elementor-5944 .elementor-element.elementor-element-f74d52e{column-gap:0px;text-align:center;font-family:"Fira Sans", Sans-serif;font-size:18px;font-weight:400;}.elementor-5944 .elementor-element.elementor-element-6e376ba{--display:flex;}.elementor-5944 .elementor-element.elementor-element-04d18d8{text-align:center;font-family:"Fira Sans", Sans-serif;font-size:18px;font-weight:400;}@media(min-width:768px){.elementor-5944 .elementor-element.elementor-element-1b38b13{--width:63.712%;}.elementor-5944 .elementor-element.elementor-element-ed0ee7d{--width:71.835%;}}@media(max-width:1250px){.elementor-5944 .elementor-element.elementor-element-bfc58a1{--min-height:50vh;--margin-top:0rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;--padding-top:4rem;--padding-bottom:4rem;--padding-left:4rem;--padding-right:4rem;}.elementor-5944 .elementor-element.elementor-element-1b38b13{--margin-top:0rem;--margin-bottom:0rem;--margin-left:0rem;--margin-right:0rem;}.elementor-5944 .elementor-element.elementor-element-e6a87fd{--grid-auto-flow:row;}.elementor-5944 .elementor-element.elementor-element-2fd4e3a{--grid-auto-flow:row;}}@media(max-width:767px){.elementor-5944 .elementor-element.elementor-element-bfc58a1:not(.elementor-motion-effects-element-type-background), .elementor-5944 .elementor-element.elementor-element-bfc58a1 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-size:cover;}.elementor-5944 .elementor-element.elementor-element-bfc58a1{--overlay-opacity:0.7;}.elementor-5944 .elementor-element.elementor-element-92eb0ac > .elementor-widget-container{padding:0rem 2rem 0rem 0rem;}.elementor-5944 .elementor-element.elementor-element-e6a87fd{--e-con-grid-template-columns:repeat(1, 1fr);--e-con-grid-template-rows:repeat(1, 1fr);--grid-auto-flow:row;}.elementor-5944 .elementor-element.elementor-element-2fd4e3a{--e-con-grid-template-columns:repeat(1, 1fr);--e-con-grid-template-rows:repeat(1, 1fr);--grid-auto-flow:row;}}</style>{"id":5944,"date":"2022-02-01T17:46:05","date_gmt":"2022-02-01T16:46:05","guid":{"rendered":"https:\/\/lumturo.academy\/questions-and-answers\/"},"modified":"2026-07-29T11:04:36","modified_gmt":"2026-07-29T09:04:36","slug":"questions-and-answers","status":"publish","type":"page","link":"https:\/\/lumturo.academy\/en\/questions-and-answers\/","title":{"rendered":"Questions and answers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5944\" class=\"elementor elementor-5944 elementor-3985\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfc58a1 e-con-full e-flex e-con e-parent\" data-id=\"bfc58a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1b38b13 margin-unset e-con-full e-flex e-con e-child\" data-id=\"1b38b13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a93217 elementor-widget elementor-widget-heading\" data-id=\"1a93217\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-large\">Frequently asked questions, helpful answers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed0ee7d margin-unset e-con-full e-flex e-con e-child\" data-id=\"ed0ee7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92eb0ac elementor-widget elementor-widget-text-editor\" data-id=\"92eb0ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are happy to help you via the <a title=\"Contact\" href=\"https:\/\/lumturo.academy\/en\/contact\/\">contact form<\/a> if you cannot find the answer or information you are looking for.<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60dfc23 elementor-widget elementor-widget-button\" data-id=\"60dfc23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/lumturo.academy\/en\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-star\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-994a8eb e-flex e-con-boxed e-con e-parent\" data-id=\"994a8eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d9b714 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9d9b714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6591a5a e-flex e-con-boxed e-con e-parent\" data-id=\"6591a5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcbcc66 elementor-widget elementor-widget-heading\" data-id=\"bcbcc66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions About the SALT Continuing Education Program for Management Professionals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5b557e elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"a5b557e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1731\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1731\" aria-expanded=\"false\">Leadership SALT further training<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1732\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1732\" aria-expanded=\"false\">Management SALT training<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1733\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1733\" aria-expanded=\"false\">SALT professional examination preparation course<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1734\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1734\" aria-expanded=\"false\">Management specialist with federal certificate <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1731\" aria-expanded=\"false\">Leadership SALT further training<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1731\" tabindex=\"0\" hidden=\"false\"><p>We have an <a title=\"Leadership SALT Certificate online\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/leadership-salt-online\/\" target=\"_blank\" rel=\"noopener\">information page<\/a> for the <a title=\"Leadership SALT Certificate online\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/leadership-salt-online\/\" target=\"_blank\" rel=\"noopener\">Leadership SALT<\/a> training course where you can find all the details <a title=\"Leadership SALT Certificate online\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/leadership-salt-online\/\" target=\"_blank\" rel=\"noopener\">.<\/a> <\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1732\" aria-expanded=\"false\">Management SALT training<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1732\" tabindex=\"0\" hidden=\"hidden\"><p>We have an <a title=\"Management SALT certificate online\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/management-salt-certificate-online\/\">information page<\/a> for the <a title=\"Management SALT certificate online\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/management-salt-certificate-online\/\" target=\"_blank\" rel=\"noopener\">Management SALT training<\/a> course where you can find all the details.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1733\" aria-expanded=\"false\">SALT professional examination preparation course<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1733\" tabindex=\"0\" hidden=\"hidden\"><p>We have an <a title=\"Preparation for SALT professional examination\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/networking-module-salt-professional-examination\/\" target=\"_blank\" rel=\"noopener\">information page<\/a> here where you can find all the details about the <a title=\"Preparation for SALT professional examination\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/networking-module-salt-professional-examination\/\" target=\"_blank\" rel=\"noopener\">SALT professional examination preparation course<\/a>.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1734\" aria-expanded=\"false\">Management specialist with federal certificate <\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1734\" tabindex=\"0\" hidden=\"hidden\"><p>For the course  <a title=\"Management experts federally certified FA\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/federal-management-experts-fpd\/\" target=\"_blank\" rel=\"noopener\">Management specialist with federal SALT certificate Further training <\/a>  we have an <a title=\"Management experts federally certified FA\" href=\"https:\/\/lumturo.academy\/en\/digital-educations\/federal-management-experts-fpd\/\" target=\"_blank\" rel=\"noopener\">information page<\/a> here where you can find all the details.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-afc5376 e-flex e-con-boxed e-con e-parent\" data-id=\"afc5376\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb895cc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cb895cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6a87fd e-grid e-con-boxed e-con e-parent\" data-id=\"e6a87fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2509dd1 e-con-full e-flex e-con e-child\" data-id=\"2509dd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a5826 elementor-widget elementor-widget-text-editor\" data-id=\"f5a5826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>General questions about the E-Learnings<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec8878 elementor-widget elementor-widget-toggle\" data-id=\"7ec8878\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1321\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">E-Learnings: What can I expect?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1321\"><p>Most E-Learnings consist of videos, learning questions, documents and much more. If documents are available, you will find them in the individual lessons in the menu &#8220;Documents&#8221;, just above the video. <\/p>\n<p>E-Learning is &#8211; as the term suggests &#8211; a digital self-study module. You can access it online, but you cannot download it completely. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1322\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">E-Learnings: How long do I have access?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1322\"><p>You have access to each E-Learning module (or individual course) for 3 months or until you have completed the course, whichever comes first. <\/p>\n<p>If you are enrolled in a degree program, we will adjust the duration of your access to match the exam cycle and the scope of the curriculum.<\/p>\n<p>For example;<\/p>\n<ul>\n<li>With Leadership SALT, you have 6 months of access, since the external exams are held every 6 months.<\/li>\n<li>9 months for the SALT Management program, since the exams are administered internally and the scope of the curriculum requires this.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1323\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">E-Learnings: What does the date at the top right of the E-Learning stand for?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1323\"><p>The date indicates the validity period of the course. The validity period tells you how long you have access to this particular course. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0632a8b e-con-full e-flex e-con e-child\" data-id=\"0632a8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8970e8 elementor-widget elementor-widget-text-editor\" data-id=\"c8970e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Technical questions about the learning platform<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51740df elementor-widget elementor-widget-toggle\" data-id=\"51740df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8541\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8541\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Change password or reset password<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8541\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8541\"><p>You can <a href=\"https:\/\/lumturo.academy\/mein-konto\/edit-account\/\" target=\"_blank\" rel=\"noopener\">change your current password in your account<\/a>.<\/p>\n<p>You can also use the <a title=\"Reset password\" href=\"https:\/\/lumturo.academy\/en\/reset-password\/\" target=\"_blank\" rel=\"noopener\">forgot password<\/a> function at any time.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8542\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8542\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there an app for my smartphone and tablet?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8542\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8542\"><p>Our website and E-Learning platform is fully responsive. You can log in directly via browser from your smartphone or tablet. <\/p>\n<p>You want it directly on your smartphone or tablet? No problem! <\/p>\n<h5>How can I install Lumturo Academy as an app on my cell phone?<\/h5>\n<p><strong>Android cell phones:<\/strong><\/p>\n<ol>\n<li>Open your browser and go to <a href=\"https:\/\/lumturo.academy\/en\/\">lumturo.academy<\/a>.<\/li>\n<li>Tap on the three dots at the top right of the browser.<\/li>\n<li>Tap on &#8220;Add to home screen&#8221;. You may have to scroll down to find this option. <\/li>\n<\/ol>\n<p><strong>iPhones:<\/strong><\/p>\n<ol>\n<li>Open the Safari browser and go to <a href=\"https:\/\/lumturo.academy\/en\/\">Lumturo.Academy.<\/a><\/li>\n<li>Tap on the &#8220;Share&#8221; icon at the bottom of Safari. It looks like a square with an arrow pointing out of it. <\/li>\n<li>Scroll down the list of options and then tap on &#8220;Add to home screen&#8221;.<\/li>\n<li>If you don&#8217;t see &#8220;Add to home screen&#8221;, you can add it. Scroll to the bottom of the list, tap on &#8220;Edit actions&#8221; and then on &#8220;Add to home screen&#8221;. <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8543\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8543\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">E-mail notification after login<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8543\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8543\"><p><em>I receive an e-mail every time I log in. Is this correct and can I deactivate this notification? <\/em><\/p>\n<p>Very good! Yes, that is correct. We will send you an e-mail every time you log in successfully. This is a mandatory security measure to protect your data and privacy. Therefore, this service cannot be deactivated. Thank you for contributing to the security of your data.     <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8544\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8544\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">My computer does not play the videos, what can I do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8544\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8544\"><p>Try restarting the computer. If this does not work, contact your IT infrastructure support. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8545\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8545\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I get support?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8545\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8545\"><p>Please use the <a title=\"Contact\" href=\"https:\/\/lumturo.academy\/en\/contact\/\">contact form<\/a> or send us an e-mail directly.<\/p>\n<p>Unfortunately, we cannot offer technical support via WhatsApp.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba31078 e-flex e-con-boxed e-con e-parent\" data-id=\"ba31078\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ffddf7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5ffddf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fd4e3a e-grid e-con-boxed e-con e-parent\" data-id=\"2fd4e3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a2c8bf3 e-con-full e-flex e-con e-child\" data-id=\"a2c8bf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f74d52e elementor-widget elementor-widget-text-editor\" data-id=\"f74d52e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Questions about the digital tools<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4224a24 elementor-widget elementor-widget-toggle\" data-id=\"4224a24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6931\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6931\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Digital tools: How long do I have access?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6931\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6931\"><p>Completing your test or assessment and the 360-degree feedback: You have 30 days to do this.<\/p>\n<p>You generally have access to the individual results for 365 days.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6932\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6932\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Digital tools: What does the date in the widget stand for?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6932\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6932\"><p>The specific date in the overview tells you how much time you have left to complete your analysis or to gather your feedback and images from others.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e376ba e-con-full e-flex e-con e-child\" data-id=\"6e376ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d18d8 elementor-widget elementor-widget-text-editor\" data-id=\"04d18d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Technical questions about the digital tools<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62e4cc4 elementor-widget elementor-widget-toggle\" data-id=\"62e4cc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I can't access my digital tools?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1031\"><p>To ensure that we can identify you correctly from a technical standpoint, we kindly ask you to do the following:<\/p>\n<p>a) Do not use a &#8220;private browsing mode,&#8221; VPN, or anything similar<\/p>\n<p>b) Please accept all cookies<\/p>\n<p>c) You must always <a href=\"https:\/\/lumturo.academy\/en\/#login\/\" target=\"_blank\" rel=\"noopener\">log in to www.lumturo.academy<\/a> first.<\/p>\n<p>d) After you log in, you can access the digital tools either through your dashboard or via <a href=\"https:\/\/lumturo.academy\/lumturo-digital-services-init.php\" target=\"_blank\" rel=\"noopener\">this link.<\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I get support?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1032\"><p>Please use the <a title=\"Contact\" href=\"https:\/\/lumturo.academy\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">contact form<\/a> or send us an e-mail directly.<\/p>\n<p>Unfortunately, we cannot offer technical support via WhatsApp.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions, helpful answers We are happy to help you via the contact form if you cannot find the 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