Communication and communication skills – Successful communication in everyday working life

Improve your professional communication and conversation skills – you can learn to conduct dialogs. Visit our eLearning online training course. We teach practical strategies and techniques to strengthen your communication skills and act successfully in the working environment.

Communication for managers. Leading conversations as a Leader. Whether employee, project manager or manager. Everyone benefits.

Contents of the eLearning:

• How perception influences communication
• Communication models and the important basics
• Intercultural communication
• Communication techniques (I-messages, active listening, questioning techniques, meta-communication, feedback, OK-messages)
• Conducting interviews (structure, implementation, stumbling blocks, follow-up)
• Moderation and facilitation

In this eLearning, we also offer a variety of learning videos, various templates to download, self-tests, quizzes and much more.

Benefit:

• You understand the important basics of interpersonal communication.
• You have various tools and models at your disposal for successful communication.
• You can adapt your behavior appropriately to different conversational situations.
• You will learn to deal with the needs and characteristics of people and thus recognize key points for your communication behavior.
• You will be able to transfer important findings from communication psychology to your professional and personal environment.
• You can develop communication skills for successful leadership and discussion.

Do you want to improve your written communication skills? Here you can find our eLearning on communication in writing.