Communication and conducting conversations - communicating successfully in everyday working life

Improve your professional communication and conversation skills – leading dialogues is something you can learn. Take our e-learning, the online further training, to do so. We teach practical strategies and techniques to strengthen your communication skills and act successfully in your working environment. Communication for leaders. Conducting conversations as a manager. Whether employee, project lead or leader – everyone benefits. Contents of the e-learning:

• How perception influences communication
• Communication models and the key basics
• Intercultural communication
• Communication techniques (I-messages, active listening, questioning techniques, meta-communication, feedback, OK messages)
• Conducting conversations (structure, execution, pitfalls, follow-up)
• Moderation and facilitation

In this e-learning we also offer varied learning videos, various templates to download, self-tests, quizzes and much more. Benefits:

• You understand the key basics of interpersonal communication.
• You have various tools and models for successful communication.
• You can adapt your behaviour appropriately to different conversation situations.
• You learn to engage with people's needs and characteristics and thereby recognise key points for your communication behaviour.
• You are able to transfer important insights from communication psychology to your professional and personal environment.
• You can develop communication skills for successful leadership and conducting conversations.

Would you like to improve your written communication skills? Here you will find our e-learning on written communication.