Conflict management - mastering conflicts in the team as a leader

Conflict management - mastering conflicts in the team as a leader

CHF 395.00
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Conflict management - mastering conflicts in the team as a leader
  • Conflict management - mastering conflicts in the team as a leader
  • Conflict management - mastering conflicts in the team as a leader
Conflict management - mastering conflicts in the team as a leader

Conflict management - mastering conflicts in the team as a leader

CHF 395.00
  • E-learning
  • Lumturo Academy certificate
  • German, English

After your purchase you will receive an email with your access to the learning area. For security reasons, your shop account and the learning area are separate, each with its own login.

Description

Discover the mechanisms of conflicts and get to know instruments for proactive de-escalation. Find out which skills help you to overcome conflicts and create a conflict-resilient team culture. Now nothing stands in the way of you and your team! Master the conflicts in your team as a leader. Contents of the e-learning:

  • Introduction to the basics of conflict management
  • Course of conflicts and the conflict resolution process
  • My personal ability to handle conflict
  • Dealing with conflicts as a leader
  • Conflict resilience in organisations
  • Special topics: bullying, sexual harassment and discrimination

In this e-learning we also offer varied learning videos, various templates to download, self-tests, quizzes and much more. Benefits:

  • You are able to describe how your own personality develops thanks to conflicts and how this sharpens your awareness of dealing with conflicts.
  • You understand that conflicts can contribute to the development of the team and of working relationships.
  • Because of your role, you are aware that active conflict management is an important and necessary leadership task.
  • In your leadership role you apply conflict analysis and derive suitable conflict resolution strategies from it.
  • You know the legal provisions on bullying, sexual harassment and discrimination in the workplace and can take preventive measures and take organisational requirements into account.
Marco Petoia

Author

Marco Petoia

Bio coming soon

LinkedIn profile

Frequently asked questions

E-Learnings: What can I expect?

Most E-Learnings consist of videos, learning questions, documents and much more. If documents are available, you will find them in the individual lessons in the «Documents» menu, right at the top above the video.

E-Learning is, as the term suggests, a digital self-study module. You can access it online, but not download it.
E-Learnings: How long do I have access?

You have access to the individual E-Learnings (a single course) for 3 months or until you have completed the content*.

If you attend a training programme with a qualification, we adjust the access period to the exam cycle and the scope of learning. For example:

  • With Leadership SALT you have 6 months of access or until you have completed the content*.
  • With Management SALT you have 9 months of access or until you have completed the content*.

Perfectly matched to our learning recommendation.

*Whichever comes first.
How do I get support?

Please use the contact form or send us an e-mail directly.

Unfortunately, we cannot offer technical support via WhatsApp.

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